Managed Services
Our Managed services take care of the day to day needs of your network. We monitor your workstations, servers, and network to make sure everything is working as you expect.
At Copacetech Solutions, we understand the challenges to the SMB market, and we are here to make it easy for you. Let us handle the technology so you can focus on your business.
Managed Services – Server Monitering & Maintenance
• Hardware & software audits
• Full remote problem resolution
• Remote Assistance
• Multi-vendor antivirus management
• MS Service Pack installation
• Patch deployment
• AD Group Policy Troubleshooting
• System performance analysis & troubleshooting
• MS Exchange health check & defragmentation
Cybersecurity Services
• Advanced profiling
• Risk scoring
• Incident response
• Remediation services
• Identification of gaps in coverage
• DNS Protection
• Security Awareness Training
• Security for endpoints
• SOC monitoring
• Incident response
• Remediation services
• Complete SIEM services and SOC support with real-time alerting
• Network log and activity monitoring
Managed Services – Workstation Monitoring and Maintenance
• Hardware & software audits
• Performance & Preventive Maintenance Reports
• Remote Assistance
• Patch Whitelisting Service
• Antivirus Management
• Web-based Management Portal
• Desktop Performance Monitoring
• Administrative Scripting
• Policy Management
• Client Chat with Self-Help Center
• Webroot Antivirus License
• End-Client Help Desk
• Windows, Mac & Mobile Support
• Administrative Tasks
• Virus & Malware Removal
• Software Installations
Managed Backup & Business Continuity Services
Protect against your organization from the threats that all businesses face including:
• Natural Disaster
• Cyber-Attack
• Technology Failure
• Human Error
• Data Corruption
With our solution we give you:
• Block-level encryption
• Continuous Data Protection
• 24×7 NOC Support
• Advanced data verification
• Secure and reliable cloud option